Role: Product Manager – Maintenance PlatformDuration: 6 months C2CLocation: Arlington, Virginia (Preferred onsite) – Hybrid / Remote Need USC/GC Role Summary
We are seeking a Product Manager to lead the development and scaling of our Maintenance Platform. This role will drive product strategy, execution, and cross-functional alignment to improve maintenance operations, resident experience, and operational efficiency across communities.Key ResponsibilitiesDefine and execute the product roadmap for the maintenance platform, including work order management, inspections, preventive maintenance, and resident communicationPartner with Operations, Engineering, and external vendors to translate business needs into scalable product solutionsOwn end-to-end delivery—from requirements and prioritization through launch and iterationOptimize workflows across key areas such as scheduling, technician productivity, and automated resident engagementDrive integration strategy (e.g., PMS, CRM, middleware) to ensure seamless data flow and system interoperabilityLeverage data and user feedback to continuously improve product performance and adoptionSupport pilot programs and scale successful solutions across the portfolioAI / Data ExpectationsIdentify opportunities to leverage AI to automate workflows (e.g., work order intake, routing, communication)Partner with engineering on AI-enabled features such as recommendation engines, automation, and workflow optimizationDefine success metrics and evaluate AI performance (accuracy, efficiency, user adoption)Ensure responsible AI usage, including data quality, transparency, and operational reliabilityQualifications5+ years of product management experience, preferably in B2B SaaS, operations, or platform productsExperience building workflow-based products (e.g., work order systems, CRM, or operations platforms)Familiarity with AI/ML-driven products or automation tools (hands-on experience not required, but strong product sense expected)Strong stakeholder management and cross-functional leadership skillsAnalytical mindset with experience using data to inform product decisions
